Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Friendly staff
Great location
Dated rooms
Pricey food
7.6/10
Very good
Rooms
8.4
Location
8.4
Service
8.8
Dining
7.0
Guest reviews
7.6/10
based on 5 reviews
Tim
United Kingdom,
March
2024
8.0/10
The hotel was very warm and welcoming upon our late arrival and the rooms were clean, tidy, and had everything we needed. The service was fantastic, with attentive and efficient staff. The location was perfect for exploring Tenby, with lots to see and do, although parking could be challenging for larger vehicles. The dining options were varied, with a great café nearby, but there was a slight issue with the smell of mold. Overall, a pleasant stay with a few minor drawbacks.
Rooms
8.0
The rooms were clean, tidy, and had everything we needed. They were very warm when we first arrived.
Service
9.0
The staff were lovely, polite, and very accommodating, especially with our late check-in needs.
Location
8.0
The location was perfect for exploring Tenby with plenty to see and do, although parking could be challenging for larger vehicles.
Dining
7.0
The dining options were good overall, with a great café close by, although there was a slight issue with the smell of mold.
Facilities
8.0
The facilities were ideal for our stay, with many places to sit and relax.
Chris
United Kingdom,
February
2024
8.6/10
The hotel offers a clean, tidy, and comfortable stay with lovely and attentive staff. The location is convenient, with shops nearby and various dining options within walking distance. However, the service experienced some issues with uniform appearance. Overall, a pleasant stay with good value for money.
Rooms
9.0
The rooms were clean, well laid out, and spacious, making it comfortable for a family of four.
Service
8.0
The staff, despite some uniform issues, were lovely, polite, and attentive, making them a valuable asset to the hotel.
Location
9.0
The location is excellent with plenty to see and do nearby, including shops and easily accessible public transportation.
Dining
8.0
There are dining options like a nearby café and a pub within walking distance, offering reasonably priced food.
Facilities
9.0
The hotel provides everything needed for a comfortable stay, with amenities for both leisure and convenience.
Michael
United Kingdom,
January
2024
8.6/10
My stay at the hotel was fantastic! The family room was clean and spacious, and the staff went above and beyond to ensure our comfort. The location was ideal with plenty to see and do nearby, and the dining experience was excellent. However, the rooms looked a bit dated.
Rooms
8.0
The family room was perfect and clean.
Service
9.0
The staff were extremely helpful and polite, especially Dean the night attendant who was really helpful and polite when we arrived at 1am straight off the ferry. They even arranged a taxi for us - thank you all, we will be back!
Location
9.0
The location in the South West of beautiful Wales was so good, with plenty to see & do.
Dining
8.0
The dining experience was excellent, and the service was good. There is an excellent cafe opposite Asda.
Facilities
9.0
The facilities were great and well-maintained.
Friendly staff
Dated rooms
William
United Kingdom,
August
2023
8.6/10
The hotel offers spacious and clean rooms, friendly service, and a convenient location near shops and transportation. The dining experience is enhanced by a nearby café, and overall facilities are well-maintained. Great value for money overall.
Rooms
9.0
The room above the entrance was really big, clean, and extremely comfortable for the kids as well.
Service
9.0
The initial first impression in the room was friendly and helpful, exceeding expectations.
Location
9.0
The location is perfect with nearby shops, buses running regularly, and easy access to other Travel Lodges around the country.
Dining
8.0
There is a great café close by offering excellent service, enhancing the overall dining experience.
Facilities
8.0
The facilities are clean and well-maintained, offering a comfortable stay for guests.
Convenient Location
Limited Dining Options
Ian
United Kingdom,
June
2023
7.0/10
My stay at the hotel was overall excellent. The rooms were clean and comfortable, although I got very little sleep due to noise. The service was absolutely delightful, with welcoming and helpful staff. The location was convenient with amenities nearby, but it felt a bit like Bates Motel. The dining experience was not worth the money, but there was an artisanal bread option available. The facilities were decent, although the rooms weren't as clean as expected.
Rooms
8.0
The rooms were clean, overall the stay was excellent.
Service
9.0
The service was absolutely delightful.
Location
7.0
The location is convenient with amenities nearby, but it felt a bit like Bates Motel.
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